Installation
- Fastening: Stapled, glued, floating.
- Subfloor: Wood, Concrete, or Radiant Heat System.
- Level: On / Above / Below
- Relative Humidity: 35% to 65%
Warranty
- Lifetime limited residential warranty on structural default and 50 years on normal wear.
- 5-year limited commercial warranty.
Maintenance
Good Practices:
- Regularly sweep or vacuum the floor. Clean area rugs to eliminate hard particles that could eventually diminish the sheen or scratch the floor surface.
- Clean as needed with a damp mop or a cloth.
- If you use a floor cleaner, use a product specifically made for wood floors (e.g., BONA hardwood cleaner) and follow manufacturer’s instructions.
- Placing area rugs in outdoor entryways helps increase protection against abrasion and humidity.
Do Not
- Never leave water or any other liquid accumulating on the floor (may penetrate between the planks, darken the wood, or even damage the finish).
- Never pour liquid cleaner directly on the floor.
- Never use a steam cleaner.
- Never use a soaking wet mop or cloth.
- Placing area rugs in entryways helps increase protection against abrasion and humidity.
- Never use wax or an oil-based cleaner as they might damage the finish of the floor and leave the surface slippery, sticky, or hard to clean.
Download the Installation and Warranty Guide