Pros:
The team was extremely knowledgeable, patient, and accommodating, making us feel well taken care of throughout the process. The tile itself was stunning, and the installation was executed to a very high standard, giving our space a truly high-end look. Despite the challenges of working within our requested five-day timeframe for a 300 sq. ft. area, they made every effort to accommodate our schedule. While the project wasn’t fully completed within that timeframe, we were visually very happy with the final result, particularly the tile and grout work.
Cons:
There were some issues with communication and cleanliness that we feel could be improved. Pricing details were unclear until we were ready to sign the contract, making budgeting a bit challenging. Additionally, invoicing was confusing, as we received a second invoice for materials that we had assumed were included in the initial cost.
The biggest concern was the cleanup and finishing touches. While we expected dust from the installation, the overall mess left behind was excessive. The team used our bathtub for grout work, which resulted in a clogged drain we’re still dealing with. They also cut tiles on our patio, leaving tile dust and grout splatters everywhere, covering our furniture and flooring. Indoors, we found random grout blobs on walls, floors, and fixtures, along with leftover hardware pieces, empty coffee cups, and snack packaging throughout our home. Additionally, they left protective hallway coverings outside our condo for us to dispose of.
There were also some minor damages—wall tiles were accidentally broken we were not told about but quickly repaired when we pointed them out, and unfortunately, our oven was damaged during the process. However, they took responsibility and agreed to replace it.
Final Thoughts:
Despite these challenges, we would work with them again because the quality of their tile work was outstanding. Moving forward, we would ensure better communication regarding invoicing and pricing, as well as be more diligent with walkthroughs and cleanup expectations.
More than 80 Google Reviews
☆☆☆☆☆ 4.5/5
Reviews
I recently moved from Ontario to BC and bought a condo with a fabulous view in Port Moody. The view was amazing but the condo needed a full overhaul. I called Canadian Flooring and Renovations and then met with Pouya who has been totally amazing. He helped me design what I wanted and was there every step of the way to make my new home perfect. Their work was wonderful and on time !! Pouya, Mangot and all the crew – painters, electricians, kitchen counter and cabinet man, flooring professionals and everyone else who worked on my home project were absolutely wonderful! And yes- I love the new fireplace. The whole renovation was project managed perfectly for me so I didn’t have to worry about anything. Nothing I asked for was a problem. It was all looked after. I cannot say enough about this wonderful group of professionals who helped transform the condo I bought into my dream home. Thank you so much for everything you have done. I totally recommend you to anyone going through a big renovation.
We had tile installation and Pooya and his team, such professionals, polite, on time and careful with the work, highly recommend 10/10
I had a really positive experience with Canadian Flooring and Renovations. Kasra was super helpful throughout the project, making sure everything ran smoothly from start to finish. Pouya, the sales rep, was also great—he was knowledgeable, patient, and helped me find the right flooring that fit my space and budget. The whole team was professional, punctual, and the quality of work was excellent. You can tell they care about the details and take pride in what they do. Highly recommend them for any renovation or flooring needs.
Canadian Flooring & Renovations transformed our home with their exceptional craftsmanship and attention to detail. The team was professional, punctual, and exceeded our expectations. Highly recommend their services
Mo and the team at Canadian Flooring & Renovations are professional, skilled, and deliver what’s promised on budget! They Reno’d our primary bathroom from top to bottom and the end result was a beautiful space. Very shortly following this project, we moved and have already had MO’s team replace carpet on our stairs, and planning is underway for another bathroom project. We have really appreciated the transparency on timelines, budget, attention to detail and all around excellent service.
This is my second time working with the guys at Canadian Flooring and I’m super happy with the way our bathroom came out. They did the full renovation including the bath, walls, new sink and of course the flooring. Thanks again!
We recently had a tile installation completed and were very impressed with the overall quality of work.